It establishes a period of approximately seven days for the actual delivery of the product starting from the moment that set a delivery date of the same in order to formalize the requests for cash on delivery. Orders for advance payment on a consistent basis for payment within the time fixed for delivery during the formalization of the order will start date of counting the same as that of orders by cash on delivery. For orders for advance payment without evidence of payment within the period of delivery of the product set to formalize the request, within ten days start to run from that FRUCOSOL SL becomes aware of the irrefutable realization of such payment.
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The deadline for delivery of goods depends on the locality and the country where it has to be available to the customer.
In the event of delay in delivery of more than 20 days on the approximate time of receipt of the proceeds set to formalize the request, provided that this delay is attributable to FRUCOSOL SL, the customer, upon written complaint (letter, fax or e - mail) can unilaterally cancel the order, restituyéndosele amounts paid in the event of prepayment, and the parties agreeing that it is unnecessary to any claim for damages, present or future, direct or indirect, nor under the modalities of damages or profits lost.
The order will be delivered in the right direction designated at the time of recruitment by the customer. The subsequent changes in the place of delivery requested by the client may generate additional costs on the sale price to be at the expense of the buyer. The goods will be delivered to the customer by transport company, together with remittance in which to record information identifying the client, ordering, the amount of reimbursement (only for the order in the form of cash on delivery) and the number of packages included in the shipment.
The goods are always covered against risk of transportation, handling and lost.
Discontinuance / unilateral revocation of the order requested: In accordance with the provisions of Art. 44 of Law 7 / 1996 of January 15, management Retail, the customer is entitled to request the revocation of the order within seven days of receiving the same prior notice to FRUCOSOL SL within that period to establish channels of timely repayment (number of removal, and shape and direction of delivery of return), with refund of the price they had paid for it. If exercise this right of withdrawal, will be borne by the customer and the cost of returning the damage suffered by the product or commodity. FRUCOSOL S.L. not be responsible for product returns handled by the client, or those goods that are returned incomplete both in its main elements as accessories. There shall be no right of withdrawal beyond the deadline given or products subject to fluctuations of a market not controlled by FRUCOSOL SL, or perishable objects, objects that could be easily reproduced with immediate effect or which by their nature can not be returned. Nor will the withdrawal on goods or orders that may be considered by its special characteristics as far as requested by the customer. |